Modern business faces complex problems; management often calls upon highly-specialized consultants to help them address these difficult problems.
If you're ever called to help identify these most pressing issues, one of the easiest and quickest ways to start is to talk about the "Red Phone".You know which phone I'm talking about -- it's the red phone that sits on it's own special corner of the desk.
Lights flash when it rings; when you answer it, the person on the other end isn't in a good mood, he's not pleased, he thinks everything is your problem and he wants you to fix it!
(And ... he's right!
It is your problem and you do need to fix it!)What I want to know is -- when this phone rings, 1) Who is it on the other end, and 2) what are they upset about?This tells you a managers hot spots, his points of pain.
These are the frustrating tribulations that vex his day.
If you can identify who's on the red phone and what they're calling about, you've identified the most pressing problems a manager deals with.Of course, there likely isn't a real physical "Red Phone" -- but people know what you mean when you talk about it!
Find out about these calls -- and you'll cut through all the clutter to identify the areas you should address.
Spend your time and direct your efforts to solve these problems -- or even just ease them some -- and you'll have the greatest chance of success..
Win A Sexy Motorola V3 Razr Mobile Phone for Being Helpful
(ContentDesk) September 7, 2005 --RedRose Mobile Phones Forum is a News and Discussion based mobile/cell phone resource. Offering a 24 hour, worldwide news-headline service, mobile phone reviews, articles and discussion boards, RedRose is available totally free of charge for guests and members alike. Each month, the most deserving Forum member on RedRose Mobile Phones is thanked properly, they send them a brand new mobile phone.RedRose gives users the very latest global mobile phone news, updated every 5 minutes on their home page and offer advice and problem solving through their busy
and knowledgable discussion forums. Articles and reviews are submitted daily for the user wishing to delve a little deeper into the mobile/cell phone world.Last month (August) saw Olly from Bournemouth, UK, receive a Samsung SGH-X460 handset for being the best contributing member to the site so this month RedRose has decided to throw caution to the wind and offer one of the coolest phones available...
AdviceTrader Launches Live Phone Advice, Aggressively Competitive Pricing
(ContentDesk) July 7, 2005 -- AdviceTrader has just announced the launch of a new service giving their advisors the power to provide live advice over the phone to their customers for a per minute fee.
This new service allows advisors, who previously were only able to use AdviceTrader to provide advice through instant message, the web and email, to provide immediate advice to information seekers over the phone. "This is the next logical step in serving our customers and advisors - some of them prefer to hear a sympathetic voice over the phone - others prefer instant messaging. This give both our advisors and our customers more choice in how they exchange advice and information" said Chris Kalaboukis, AdviceTrader's CEO.In addition, the company announced a aggressively competitive rate structure for this new phone service, with transaction fees 35% cheaper and commissions 50% cheaper than their nearest competitor."With our new competitive rate structure, our advisors will be able...
AmericanCell Reports 250% Sales Increase Due to NY City Transit Strike
(ContentDesk) December 24, 2005 -- AmericanCell, a leading online cell phone store, reports today a sudden 250% surge in cell phone sales to customers in the New York metropolitan area through its website http://www.americancell.com . Brice Richards, AmericanCell Wireless VP of Strategy, believes that even though cellular sales are always strong during the weeks leading up to Christmas and Hanukah, the NYC Transit strike has contributed significantly to this dramatic rise in cell phone sales."Our daily sales analysis has shown a record 250% increase in cell phones ordered by NY City area residents. AmericanCell speculates that the huge leap in cell phone sales was a direct result of the NYC Transit strike. To check if this was true our customer support agents telephoned dozens of New York area customers who have ordered cell phones in the past 48 hours. The transit strike was found to be a major factor in over 70% of these recent sales.One AmericanCell customer commented that she wanted...
AmericanCell Reports 250% Sales Increase Due to NY City Transit Strike
Teaching Your Child Courage
Courage is the ability to overcome fear in order to do what is right, even if it is difficult or risky. Courage can mean facing physical dangers, but it also can mean standing up for beliefs and making hard decisions on the basis of evidence rather than on what is the easy or popular thing to do. It means being neither reckless nor cowardly but facing up to our duties and responsibilities.Courage, however, does not mean never being afraid; and children should be told that there are times when...
Teaching Your Child Courage Razr phone spring break The Red Phone - Management Consulting in 30 Seconds or Less
SpeedFox Launches Web Hosting Plans with Unlimited Domains
Austin, TX (ContentDesk) June 26, 2006 -- Texas-based web hosting company SpeedFox is launching new hosting plans that will allow webmasters to host unlimited domains for 4.95 a month. These plans are designed for webmasters with multiple domains.